FAQ

The device works with IPL technology, which helps in disrupting the cells responsible for hair growth

Yes, the device has a 2 Year Warranty that covers any faults or defects of its manufacturers. If you are experiencing any problems with your device, please contact us at Support@homesilky.com

One of the most important advantages of IPL technology is that the pain is very mild compared to traditional methods of hair removal. Most of our customers explain that it causes a warm feeling only on the skin.

Most of the clients begin to notice a slow appearance of hair after only 3-4 sessions, hair disappearance and satisfactory results after 12 sessions. Results vary from person to person.

Our device has a flash count of 300,000 flashes, which will last more than 10 years if used as directed.

Our device is designed to be suitable for use at home, so it is gentle on the skin and suitable for sensitive skin types!

You can use our device on your entire body, including the sensitive area and the face (make sure not to get close to your eyes).

Yes, we recommend that you shave the areas you want to target before using the device, because IPL technology works to target the hair follicle directly and achieve better results.

We recommend using the device once a week for the first eight weeks. After this period we recommend using the device once a month for a period of two months or until satisfaction. If you want to maintain smooth, hairless skin, we recommend that you use the device once every 2 to 3 months, or as needed.

Yes, this is completely normal, you may smell a slight burning smell but this means that there may be some hair that has not been shaved. For better results, please make sure you have completely shaved the hair before starting use.

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

If you have recently been tanning, we recommend waiting 2 weeks before using your handset. You should wait 48 hours to tan after using your handset. Artificial tan should not be on your skin while using your handset.

Between your sessions you should only shave when needed. We recommend not waxing or plucking.

Our device is suitable for everyone except for very dark skin tones. Please refer to the Skin tone chart to see if the device is suitable for you.