Terms of Service
Terms and Conditions
This website is operated by HomeSilky (30010.Hawally, Othman St, KUWAIT). Throughout the site, the terms “we”, “us” and “our” refer to HomeSilky. HomeSIilky offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
PRODUCTS TERMS OF USE
This website is not a substitute for professional medical advice, however we do advise to consult your physician before the purchase of any products listed. Your physician should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. HomeSilky does not, and is not, able to give or intend to give any answers to your medical related questions. This website does not replace any medical professional resource.
By placing an order through HomeSilky you accept all risks associated with the product. You agree that HomeSilky will not be held liable for any unexpected results, or complications that may arise as result of the product.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Orders
After you have placed an order with us, and we come to know that there are going to be delays in shipping it to you (outside of those prescribed), or that we are out of stock, we will contact you immediately to notify you of the delay.
Payment
The payment gateway we use is powered by our website provider Shopify which is My Fatoorah. This is a safe gateway that you can trust.
Pricing
All prices are displayed in Kuwaiti Dinar currency. The delivery fee is totally free to all Kuwait locations.
Your Information
Please make sure the contact information you give to us is correct. If you enter someone else’s information, then you warrant that you are authorized by that person to provide that information.
Warranty
Your HomeSilky product is warranted for a period of 3 months from the date you receive it. The warranty does not cover following and is not limited to; lost, misuse, accident, alteration, servicing, use with unauthorized accessories and any other conditions beyond normal use.
If you would like to request a warranty claim, kindly contact customer services at support@homesilky.com and our friendly team will assist you.
Cancellations & Returns
We do not offer cancellations or refunds for orders if you change your mind, but you can return your HomeSilky IPL within 1 working day of receiving it, provided that it is unused, unopened and in its original packaging. Kindly contact customer services at support@homesilky.com to arrange for a returns authorization.
Package your return in a delivery parcel with the shipping address clearly displayed. Arrange for your parcel to be delivered back to us. If your parcel is lost, destroyed or damaged in transit, your refund will not be processed. You will be refunded 1-3 working days after we receive your return. All returns will incur a restocking fee of 15 KD.
If the product is damaged upon arrival to you, or it is not as described, please contact us immediately at support@homesilky.com and we will organize a replacement.
Refused Deliveries
If you refuse to accept delivery of your item/s and the courier has to send it back to our warehouse, you will be charged a 15 KD restocking fee plus any other shipping related charges and refunded the remaining amount paid. If your parcel is lost, destroyed or damaged on its way back to us, your refund will not be processed.
IPL Treatment
IPL stands for Intense Pulsed Light, and it is a safe and non-radiating light wave targeting the melanin in the hair by converting light to heat to target the hair follicle. Because of this energy conversion a small percentage of customers may experience some redness and light swelling after an IPL treatment but it should subside after a few days. Some customers may also experience some brown marks which darkens and then fades after a few days. We recommend using a good quality moisturizer immediately after each treatment to keep the skin hydrated and cool, and always use a high SPF sunscreen when going outdoors. Please always consult your doctor if you are unsure if IPL treatment is right for you. People with Epilepsy should not use this product as the IPL emits a bright flash.
Microdermabrasion Treatment
Microdermabrasion is a non-chemical, non-invasive and very safe procedure where the device uses a microcrystalline tip with vacuum suction to remove the outer most dry and dead skin cells to reveal a healthier and more youthful looking skin. Please always consult your doctor if you are unsure if microdermabrasion treatment is right for you.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless HomeSilky and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
You can contact our team at support@homesilky.com for any enquiries.